DOCUMENTS

Warranty

All parts supplied by Lupi are perfectly interchangeable and produced by following the procedures for the correct identification of product requirements in terms of row materials, production processing, surface treatment and tolerances of the parts. This is to guarantee that the product has equivalent or even higher features as the original. During guarantee period any item showing production failures/defects will be replaced by Lupi completely free of charge in due time. Within the guarantee period returned parts remain property of Lupi. In case of wrong installation of supplied parts and/or low maintenance of the machineries where parts have been installed, Lupi rejects any kind of responsibility. In this case any exchange will be at customer’s charge.

12 Months

  • Spare parts for Oil separators
  • Gaskets & Plates for Plate Heat Exchangers
  • Spare Parts for Fresh Water Distillers
  • Spares for Lube Oil and Fuel Oil Filters & pumps
  • Brazed Heaters

6 Months

  • Reconditioned Bowls & Separators
  • Service on board/ workshop


Our management system has been found to conform to the Quality Management System standard
UNI EN ISO 9001:2015 (ISO 9001:2015)

GENERAL TERMS AND CONDITIONS OF SALE

Download General Terms and Conditions

Unless otherwise agreed in writing, the following General Terms & Conditions of Sale form LUPI’s conditions of contract.

LUPI’s General Terms & Conditions of Sale incorporate ORGALIM S2012 – GENERAL CONDITIONS for the SUPPLY OF MECHANICAL, ELECTRICAL AND ELECTRONIC PRODUCTS (“ORGALIM S2012”) and contain a number of additions to and amendments of the aforementioned ORGALIM S2012. In any cases of inconsistency between these General Terms & Conditions of Sale and ORGALIME S2012, the former shall prevail. The heading and numbering of clauses used in these General Terms & Conditions for Sale correspond wherever applicable to the headings and numbering of clauses of ORGALIM S2012.

Please note that ORGALIM S2012 is available to LUPI’s customers upon request. Customers are permitted under a licence held by LUPI to reproduce paper copies of such document solely for the purpose of any business conducted with LUPI. Any other form of copying is outside the terms of LUPI’s licence. By requesting a copy of the document, customers acknowledge acceptance of the terms of this licence.